FAQS
Sustainably Harvested From
Traditionally produced in the shea-rich northern regions of Ghana, our shea butter is sourced from women-led cooperatives in communities like Tamale. Known as one of the country’s main hubs for shea processing and trade, Tamale is home to many skilled women’s groups who carefully craft each batch by hand.
Shea-rich northern regions of Ghana, our shea butter is sourced from women-led cooperatives in communities like Tamale. Known as one of the country’s main hubs for shea processing and trade, Tamale is home to many skilled women’s groups who carefully craft each batch by hand.
.png)
Designed and Made
Thoughtfully handmade at home in small batches to ensure care and attention in every detail. We follow a clean, sanitary process from start to finish, keeping our workspace properly sanitized and ingredients carefully handled.
Nothing is mass-produced, every item is crafted with intention, allowing us to maintain quality, freshness, and consistency. The result is a pure, carefully made product you can feel good about using every day.
Results & Expectations
Results may vary depending on your skin type and consistency of use. With regular use, skin may feel cleaner, softer, and more balanced over time.
A little goes a long way, use a small amount to start and build as needed. If any irritation or discomfort occurs, discontinue use immediately. For best results, use as directed and maintain a consistent but gentle routine.
Shipping & Returns
At Anuli.Shop, every product and package is handcrafted with care in small batches to ensure quality and freshness.
-
Orders are processed within 1–3 business days.
-
Shipping typically takes 3–7 business days after your order has been processed.
-
Tracking information will be sent once your order ships.
Because our products and packaging are handmade, slight variations in appearance, texture, color, or packaging may occur. These differences are part of the unique, personal touch that makes each order special.
Returns & Refunds
Due to the nature of our skincare products, all sales are final. We are unable to accept returns or exchanges on opened or used items.
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item. We will gladly work with you to make it right.
If you have any questions about your order, please reach out to us. We're always happy to help.
Thank you for supporting Anuli.Shop!
Questions
